Our story

ZULA, with an accomplished team of Travel Experts committed to providing you with a premium experience, goes far beyond your typical Online Travel Agency.Offering personalised travel services for individuals, families and groups, we have more than 20 years of experience in the tourism industry. We are able to plan a seamless journey for you due to our multitude of connections, experience, and know-how.

ZULA’s headquarters are based in Cape Town, South Africa, with representatives operating in Namibia as well. As a result of our established relationships with our service providers, we have accumulated a lifetime’s worth of knowledge of Africa’s Southern and Eastern parts, enabling us to provide you with a truly authentic travel experience. Local knowledge is invaluable when travelling, and knowing the ins and outs of Africa is essential to our success. 

As travel enthusiasts ourselves, we know first-hand that planning a trip can be time-consuming and somewhat confusing – especially when looking into destinations like Southern and Eastern Africa, which require a great deal of research considering the round-trip activity and eventual crossing of borders. Therefore, we aim to make it as easy as possible for you to do some preliminary research from the comfort of your couch by providing a thought-through and user-friendly travel page.

Whatever your style of travel, we personalise Brilliant African Journeys to fit each of your needs.

The Zula Team

ZULA’s dependable team of Travel Experts ensures you get the information you need on time, and most importantly, the correct information.All ZULA team members have been living, travelling, and planning vacations for years. We are checking on quality and ZULA Partners as often as possible, experiencing new products and forming close relationships with our local providers. Our commitment to continuously learning and staying educated assures we remain informed about our destinations’ latest news and updates.
You and your needs are our top priority. Our focus is on where you want to go and how you want to feel, so your trip is the heart of everything we do.
Britta: Management

Britta: Management

Britta is an enthusiastic adventure seeker who lives for the outdoors. You will never catch her without her hiking boots at the ready! She can take on them all, from leisurely walks along the beach to the most adventurous and challenging mountain trails.

Laura: Team Travel Expert

Laura: Team Travel Expert

Laura’s life is her plants! Her heart belongs to nature among the many beautiful florae. In her spare time, she enjoys unwinding at the spa or spending time with family and friends. Travelling wisely and responsibly is something she values highly.

Jacqui: Team Accounts

Jacqui: Team Accounts

Jacqui loves all things beach! Nothing makes her happier, from the soft sand, colourful shells, and exotic marine life. There’s nothing that Jacqui can’t do if she puts her mind to it! Her free-spirit nature gives her a true zest for life.

Courtney: Team Content

Courtney: Team Content

Courtney has a great passion for animals. When she’s not working, she’s spending time outdoors with her four-legged friends. Given a chance, she would walk freely among wild animals. Wildlife, adventure, and writing are among her favourite interests.

Claudia: Team Social Media

Claudia: Team Social Media

Claudia is a safari lover at heart. Her passion lies in all things wildlife – short or tall, big or small – she loves them all! Do you need an in-depth description of any of our safari destinations? Claudia is the girl to call.

Company video

See what goes on behind the scenes of your holiday. We’re a dedicated team of travel professionals. ZULA provides a highly personalised service and 24-hour support.

Our Social Responsibility

We at ZULA are committed to minimising tourism’s environmental and social impact, ensuring the wellbeing of communities, the ecosystem, and wildlife. We engage in community tourism projects, resulting in positive long-term effects. When booking with ZULA, a certain amount of every booking’s profit goes to Africa Foundation, an organisation whose aim is to uplift and up-skill our people so that they can empower local conservation communities. The foundation works in 73 communities amongst six Southern and Eastern African countries. 

Additionally, ZULA takes care of its local communities and environment and is dedicated to working with local people in order to sustain their livelihoods. Our travel document pouches for example are purchased from a very rural community in Swaziland, South Africa, who earn their livings through their sewing work. 

ZULA offers a selection of travel responsible itineraries. The team solicits and seeks out as many positively impacted environmental, social, and economic partners as possible. We guarantee that you will have authentic, up-close experiences on your trip while helping preserve our environment.

The journeys you take with ZULA contribute to preserving the past and shaping the future. We would always be glad to share more information about these projects with you.

Zula Facts

173

Destinations

90

Unique itineraries

426

Preferred ZULA Partners

1.000

Reasons to travel with us

Why book with us?

1. OUR PAGE

Enjoy a fresh, thought-through, and user-friendly travel page to start planning your ZULA trip to Southern or Eastern Africa. Either browse through all our amazing ZULA itineraries or look specifically for packages that meet your expectations and preferences.

2. OUR EXPERTISE

Our team of dedicated and passionate Travel Experts will help you to tailor-make the trip of your choice. We are based in Southern Africa, and with over 20 years of experience, we are happy to use our expertise and knowledge to create your perfect ZULA trip.

3. GREAT CONDITIONS

Through excellent and long-standing relationships with our suppliers, we can offer you best rates and brilliant services. Benefit from booking directly with us, without including intermediaries, and enjoy individual and honest travel planning with our Experts.

4. WE CARE

Unlike many other booking platforms, we offer support from start to finish. With many years of valuable experience, we remain by your side to ensure you receive an excellent planning and booking service, and to warrant a smooth and memorable ZULA experience.

5. FREE SERVICE

Requesting a travel proposal with ZULA is a complimentary service. Also, our team will happily amend your itinerary and services chosen to meet your personal expectations and requirements until you are ready to “SAY YES” to your brilliant African journey.

6. MAXIMUM FLEXIBILITY

Our terms are designed to help should you cancel or defer your ZULA trip. We will waiver any ZULA fees if you wish to defer. Please check our Terms & Conditions for cancellation policies, but be reassured that we are always happy to find a suitable solution.

"We were "first-timers" to Namibia - what an amazing and memorable trip we had! The itinerary was perfectly suited to our needs and all accommodations exceeded our expectations. We booked the ZULA Service Package, which I can highly recommend. The insider activity tips we got from the team upon arrival were absolutely worth it!"
- Summer, South Africa

Your protection with ZULA

Book your African Safari Experience with confidence

The security of your online payments and personal details is of the utmost importance to us. ZULA is a member of SATSA bonding, which stands for the Southern Africa Tourism Association, and membership is only granted to companies deemed appropriate for operating in the travel and tourism sector.  All services for your ZULA trip require a deposit upon booking and a balance payment 45 days before arrival. The bonding scheme covers any monetary deposits lodged with ZULA in advance of any services rendered. Members are bonded with third-party indemnity, ensuring financially sound relationships when using them as suppliers. 
We at ZULA are committed to protecting your privacy and ensuring that the information you share with us is secured. Please refer to our Privacy Policy for more details on how ZULA processes your data through the website. For questions concerning this Privacy Policy, the applicable data protection laws to you, or if you wish to make a complaint, please contact our Information Officer at [email protected]. Please be assured that our website is secured and ZULA is compliant as per the General Data Protection Act (POPIA). 
With Bryte Insurance Company, ZULA has a comprehensive insurance cover and adequate Passenger and Public Liability Cover. Details of which can be provided upon request. 
ZULA is a member of SATSA, which is the Southern Africa Tourism Association. SATSA members adhere to a strict Code of Conduct and are required to submit documentation pertaining to their business annually. The association then verifies members are indeed running a healthy business that can be recommended to international clients.
Although travel insurance is not mandatory, it is highly advised. Take out adequate insurance cover such as cancellation due to illness, accident or injury, personal accident and liability, loss or damage to baggage, etc. to ensure a memorable ZULA trip. Please be advised that we at ZULA do not offer travel insurance as there are sufficient options in your home country that are tailored to your needs. NB: Nowadays, most credit cards include travel insurance, you might want to check with your bank first. 
The ZULA team wants to ensure that your travel in Africa is as stress-free as possible, and we are available 24 hours a day for emergency assistance: +27 (21) 003 4488. A full incident management service backs up our after-hours contact service. We can assist in English, Afrikaans, German, and/or Spanish. You will also be able to find information on hospitals, hotels and car rentals etc. in your travel documents.



EMED RESCUE COVER NAMIBIA:

EMED Rescue24 is a company that provides emergency medical and rescue services 24 hours a day, 7 days a week. Considering the remoteness of some accommodation establishments and the vast distances travelled in Namibia, ZULA offers this EMED service as support if you need medical assistance. Emergency contact details and procedures will be included in your travel documents, so you will be able to refer to them if needed. EMED will cover your transportation expenses to a hospital, but all of your medical expenses once you are there will be your responsibility. Travel insurance that covers possible medical expenses is recommended.

Make sure you receive the latest news and updates by subscribing to the ZULA Travel newsletter here:

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